About Our Practice
 
Appointments
Learn more about our office hours, check-in process, scheduling and canceling appointments, after-hours support and new patient information.

How To Reach Us:
          Phone: (704) 384-1950
          Fax:  (704) 384-1955

Office Hours:
Our office hours are Monday-Friday from 8 a.m.-5 p.m.  We are closed weekends and major holidays.

After Hours Support:
We ask that routine questions, prescription refills and appointments be made during regular business hours.  For a life-threatening emergency, call 9-1-1 immediately.  For other urgent needs, call our office at (704) 384-1950.  After normal office hours, calls will be answered by the after-hours triage support team.

New Patients:
We welcome new patients!  We would be delighted to meet your childs healthcare needs.  On your childs first visit, we ask you to arrive 30 minutes early to fill out registration and medical history forms.  Please bring your insurance card, any medications your child is currently taking and any copayment or insurance deductible that applies.  Having your childs previous medical records sent to us prior ro their visit will aid the physician with their treatment.

Check-In:
Please bring your insurance card with you for each appointment.  All insurance copayments and deductibles are due at time of service.  Copays will be collected before your child is seen.  Please arrive 15 minutes before your childs scheduled appointment time to allow for the check-in process.

Making and Canceling Appointments:
It is very important to call ahead when scheduling an appointment.  Call us anytime from 8 a.m.-5 p.m. to schedule.  We do require a 24-hour notice for cancellations and it is essential that you arrive on time for your childs appointment.  You will receive a reminder call 1-2 days prior to the appointment.  Please listen carefully to the information and respond to us if necessary.  Failure to do so may result in your childs appointment having to be rescheduled.