Effective March 30, 2009 parking will be located beneath the EpiCentre with entrances available on Fourth Street and East Trade Street. Reserved patient parking is available on the first floor of the parking deck adjacent to the courtyard elevators.Take the elevators to level two to access our office. Please bring your parking ticket with you to be validated in our office.

If you need a prescription refill, please call your pharmacy. The pharmacy will contact your physician for approval of the refill. Please remember to call your pharmacy before your supply of medicine runs out and leave ample time for it to be refilled.

You should bring your insurance card and a list of current prescriptions and/or over-the-counter medications.

Calling our office at the first sign of illness helps to ensure that you receive an appointment time sooner rather than later. Normally, we are able to schedule same-day appointments.

For a life-threatening medical situation, dial 911 immediately. For any other urgent medical needs, call our office at 704-384-7085. A triage nurse or the physician on-call will be available.

To release records to a specialist or another practice, we need your written permission. We have forms in the office available for that purpose. The process of transferring records requires at least two weeks for completion.

All lab results are reviewed by the physician as soon as they are available, generally the next day after ordering. Results of lab tests are communicated to you immediately by phone if the test is abnormal or if an immediate adjustment needs to be made to any medication you may be taking. Normal results are reported within one to two weeks.