What if I have a question after hours?
Our after hours phone system is focused on dealing with urgent health problems. Questions about refills, appointments and billing cannot be handled after or before our normal hours of operation. For questions of a non-urgent nature, we ask that you call our office between 8:30 a.m. and 5 p.m.
What if I have a medical emergency after hours?
If ever faced with a life-threatening medical emergency, you should call 911. If you have a medical problem that is urgent but not life-threatening, call our office at 704-375-8413. We have a physician available 24 hours a day and seven days a week to take your call.
What types of health insurance plans do you accept?
For your convenience, we file most types of insurance, including Medicare. For a complete list of insurance companies and accepted plans, please visit our "Billing and Insurance" page.
Where are surgical services provided?
Our surgeons perform surgical services at all Presbyterian Hospitals, Mercy Hospital, Carolinas Medical Center and Lake Norman Regional Medical Center.
How do I obtain a prescription refill?
To request a prescription refill, please call our office between 8:30 a.m. and 4 p.m., Monday through Friday. Please remember that we do not refill prescriptions on weekends, holidays or after office hours.
Hawthorne Cardiothoracic and Vascular Surgeons
