About Our Practice
 
Appointments
Learn more about our check-in policy, office hours, after hours support, holiday schedule and co-pay information.

We are a full-service primary care facility with on-site radiology, lab, stress testing, ultrasound, and minor procedure rooms.  We are able to provide the full scope of care from routine physicals to acute illness and injury.

Check-In:

It is very important to call ahead and schedule an appointment for routine appointments. You may call during office hours Monday through Friday to schedule your appointment.  However, we are aware that emergencies and acute problems arise.  We will attempt to accommodate your needs as quickly as possible and accept walk-in appointments at all times we are open.  

We do require 24 hours notice to cancel your appointment.  It is important to bring your insurance card and a list of your current medications to each appointment and to allow time to copy your insurance cards and update any information in your chart.  New patients should arrive 30 minutes before your scheduled appointment or print off our "New Patient Forms" from the Patient Forms link (on the left side of this page) and bring them in completed.

New Patients:

Our office welcomes new patients.  You may call during office hours Monday through Friday to schedule your new patient appointment.  We advise that you check with your insurance provider to make sure that our office is on your insurance plan.  Most insurance companies provide an 800 number on the member's card to assist you with that information.  You can print off our "New Patient Forms" from the Patient Forms link (on the left side of this page) and bring them in completed.  Or we ask that new patients arrive 30 minutes prior to the scheduled visit to complete the New Patient paperwork.   You must bring all insurance cards.

Office Hours:

Speedway location:

  • Monday - Friday - 8 am - 6 pm
  • Saturday - 9 am - 5 pm
  • Sunday - 12 pm - 5 pm

Locust location:

  • Monday - Friday - 8 am - 5 pm

Afton Village Location:

  • Monday - Friday - 8 am - 5 pm

After Hours Support:

For a life-threatening emergency, dial 911 immediately.  For any other urgent needs, call our office at 704-316-4950.  Should you need us after normal office hours, you can call us at this same number and an on-call physician will be glad to assist you. 

Holidays:

Speedway location:

We observe the following holidays:  New Years Day, July 4th, Thanksgiving and Christmas.  Should you need us on one of these days, you can call us at 704-316-4950 and an on-call physician will be glad to assist you.  We will be open as an Urgent Care from 9 am - 1 pm on Good Friday, Memorial Day and Labor Day.

Locust location:

We observe the following holidays:  New Years Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.  Should you need us on one of these days you can visit our Urgent Care location in Concord or call us after hours at 704-316-4950 and an on-call physician will be glad to assist you.  

Co-Pay:

All insurance co-payments and deductibles are due at the time of service.  If we do not have a contracted arrangement with your insurance plan, you will be expected to pay in full at the time of service.