Frequently Asked Questions
 
Frequently Asked Questions
Find quick answers to common questions about our policies and procedures.
What are some examples of urgent medical situations?
Urgent care includes many types of illnesses or injuries that need prompt attention, but aren't likely to result in loss of life or severe impairment. Although this is not a complete list, here are examples of urgent medical situations: cuts that may require stitches; injuries such as sprains and non-displaced fractures; minor illness such as upper respiratory infections, allergies, bronchitis, gastroenteritis and urinary tract infections. If in doubt, please call 911 or go to the nearest emergency department.
What are some examples of emergency medical situations?
An emergency generally involves an illness that is currently or potentially life threatening. Although this is not a complete list, here are examples of true emergency situations: chest pain; stroke symptoms; trouble breathing; sudden, severe pain, such as a headache or stomachache; head or back injuries; bleeding or vomiting that won't stop; loss of consciousness; poisoning; major burns and cuts; choking; an obviously crooked extremity after a fall or accident. Individuals experiencing any of these conditions should go to the nearest emergency room or call 911.
What additional charges might I incur during my visit?
If you receive lab testing or X-rays, the procedure will be billed additionally.
What types of health insurance plans do you accept?
For your convenience, we accept most types of insurance, including Medicare and Medicaid.
What is the typical waiting time for a patient?
The typical waiting time for a patient is 30 to 45 minutes. However, if you arrive at our office upon opening, you can be seen by a provider almost immediately.
What are your busiest hours of the day?
Mid-day and right before closing
What do I need to bring with me to my visit?
Your insurance card as well as a current picture i.d. and a list of any prescription or over-the-counter medications that you are currently taking.