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Frequently Asked Questions
Urgent care includes many types of illnesses or injuries that need prompt attention, but aren't likely to result in loss of life or severe impairment. Although this is not a complete list, here are examples of urgent medical situations: cuts that may require stitches; injuries such as sprains and non-displaced fractures; minor illness such as upper respiratory infections, allergies, bronchitis, gastroenteritis and urinary tract infections. If in doubt, please call 911 or go to the nearest emergency department.
An emergency generally involves an illness that is currently or potentially life threatening. Although this is not a complete list, here are examples of true emergency situations: chest pain; stroke symptoms; trouble breathing; sudden, severe pain, such as a headache or stomachache; head or back injuries; bleeding or vomiting that won't stop; loss of consciousness; poisoning; major burns and cuts; choking; an obviously crooked extremity after a fall or accident. Individuals experiencing any of these conditions should go to the nearest emergency room or call 911.
If you receive lab testing or X-rays, the procedure will be billed additionally. The billing will come from Presbyterian Hospital.
For your convenience, we file most types of insurance, including Medicare and Medicaid. For a complete list of insurance companies and accepted plans, please visit our "Billing and Insurance" page.
The typical waiting time for a patient is 30 to 45 minutes. However, if you arrive at our office upon opening at 8 a.m., you can be seen by a provider almost immediately.
Mid-day and right before closing at 8 p.m.
Your insurance card, a photo ID, and a list of any prescription or over-the-counter medications that you are currently taking.
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