Billing:
All insurance co-payments are due at the time of service. If we do not have a contracted arrangement with your insurance plan or you are unable to present your insurance card at the time of your appointment, you will be expected to pay in full at the time of service. We do not generate or handle bills out of our office.  Billing questions may be directed to Presbyterian Medical Group Customer Service at 704-384-7830 or 866-666-1279 weekdays between the hours of 8 am to 5 pm, Monday through Friday or you may go online at https://presbyterian.patientcompass.com .

Billing for Tests:
All insurance co-payments and deductibles are due at the time of service. You may receive a separate bill for your laboratory work.  Labs and other tests performed outside our office will be billed by the entity performing the test. 

Insurance Plans:

We accept assignment for most major insurance plans.  Please contact your insurance carrier to confirm that South Park Family Physicians is a provider.

Medicare Coverage:

We are a participating provider with Medicare.

ABN Waivers:
Some tests deemed necessary for your care may not be covered by Medicare or your insurance company. If this is the case, you will be informed of the test and the reasons for performing it. You will then be asked to sign a waiver stating the possibility of non-coverage was explained and that you may be billed for the test. ABN waivers are specific for Medicare.